Responsibilities
– Manage and grow post-sale client relationships of auction ads offerings by monitoring and analyzing ad campaigns, and proactively take initiative to improve results.
– Analyze campaign performance data to offer clients data-driven business insights, at the same time use those insights to improve our advertising offerings.
– Establish long-term relationships with key clients and make sure their business needs are taken care of by cross-functional team.
– Drive education on product and company updates, and share company best practices as relevant to clients or agencies' business.
– Share marketplace feedback and guide our advertising strategy.
– Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team.
– Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign and provide technical support.
– Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback.
– Develop automated reports utilizing the company's internal data tools and Excel.
Minimum Qualifications:
– Experience in media buying in the ecommerce industry or proven track record in scaling and managing successful ecommerce clients.
– Experience in account management/client service roles in digital marketing.
– Experience in media buying / user acquisition positions focused on performance marketing, preferably in the ecommerce industry.
– Ability to analyze data and identify insights to assess campaign performance.
Preferred Qualifications:
– Proactive attitude with excellent data analytical skills in Excel.
– Proficient in English and Hebrew, both written and verbal.
