Responsibilities:
Build and maintain professional business relationships with assigned customer accounts through regular communication, on-site meetings, and executive briefings.
Plan, design, integrate and implement Cybereason solutions with customer technologies, including SIEM, Syslog, API, and monitoring tools.
Lead and manage deployments and upgrades of Cybereason software within customer infrastructures.
Provide proactive technical guidance to customers to optimize their security operations.
Understand and assess the technical and security value of the Cybereason solution for the customer.
Collaborate closely with internal teams to ensure effective communication and support for the customer.
Attend customer site locations to assist with upgrades, configurations, training, and other defined activities.
Must haves :
Current Israeli security clearance.
Minimum of 3 years of experience as a Support Engineer or Technical Account Manager.
Proven ability to work effectively both independently and collaboratively within a remote team environment.
Exceptional written and verbal communication skills in both English and Hebrew. Including report writing and presentation capabilities.
Comprehensive knowledge of virtualization technologies and hands-on experience.
Strong technical and architectural understanding of security, networking, and applications.
Hands-on experience with Linux administration.
Proficiency in scripting languages such as Python, Bash, or PowerShell.
Experience with Endpoint Detection Systems, Anti-Virus systems, and familiarity with SOC environments or related roles.
Nice to have :
Previous experience in working with Cyber Security products or technologies.
In-depth understanding and hands-on experience with AV, NGAV and EDR technologies.
Familiarity with Cyber Threat Intelligence, Malware, Mitre Attack Techniques.
Experience in Corporate IT – Active Directory, SCCM, VDI Management.
