Responsibilities:
Sales Operations for IL Market:
Operate sales projects and deals through the ERP system (opening, charges, credit etc).
Coordination of inventory, delivery etc with the logistics center.
Invoicing and shipping operations to IL customers.
Managing the debt collection.
Handling RMA/warranty cases.
Manage the integrity of the opportunity data in the Salesforce CRM.
Global support tier 3 cases escalations follow-up.
Acting as a point of contact for customers and suppliers.
Sales Operations for Europe Market:
Maintain and improve the integrity of sales data across all systems.
Supporting EU sales managers in ensuring the business operations process.
Collaborate with sales managers to collect opportunity and consolidate sales forecasts.
Generate monthly, quarterly, and ad-hoc sales reports for executive and regional sales management.
Maintain dashboards and performance reports using BI tools to provide insights into pipeline health and KPI tracking.
Fluent/native-level English mandatory.
Bachelors degree mandatory.
Minimum 2-3 years of experience in sales operations, business operations, or a related field in an international company.
Strong proficiency in Microsoft Excel.
Proficient in Priority ERP experience with sales order processing, inventory tracking, and customer data modules advantageous.
knowledge of Salesforce CRM and BI tools including opportunity management, reporting, and user support advantageous.
Analytical mindset and attention to detail.
Excellent communication skills (verbal and written), Proven track record working with cross-functional teams across different time zones and cultures.
