Who we are: Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world. We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that makes their networks smarter and their users more secure. At Allot, you’ll have the opportunity to develop professionally and personally in a dynamic environment with like-minded people who always go the extra mile to s1ucceed. What we are looking for: We are seeking a Proactive, Highly Motivated , and Analytical PMO Specialist to join our Customer Success Operations team. This is a critical strategic and operational role, focused on improving the efficiency and performance of the global CS division. We are looking for an individual with strong personal initiative, a "hunger" for process improvement , and a broad, systemic view . The PMO Specialist will be responsible for leading the project management domain , defining and implementing methodologies and processes, and taking operational ownership of the PMO system ( Monday.com ) for the department, while generating data-driven insights for management and teams. What you’ll do: PMO System Management: Operational responsibility for the complete administration, maintenance, and implementation of Monday.com as the central tool for project management within CS. System Development & Optimization: Define, develop, and deploy system workflows, automations, and integrations within Monday.com and other interfaces, including ongoing maintenance of existing configurations. Cross-Functional Process Improvement: Plan, implement, and continuously improve cross-team business processes. This includes identifying bottlenecks, leading cross-departmental projects for automation, and coordinating activities with internal and external stakeholders. Control and Data Analysis: Collect, analyze, and present data to various stakeholders (management, team leads), and build customized reports and managerial Dashboards for operational and strategic purposes. Training and Methodology: Define, implement, and mentor teams on standardized project management methodologies, templates, and standards; provide ongoing support, coaching, and training (including Onboarding) for end-users. Knowledge Management: Build professional knowledge infrastructure (videos, portals) and take responsibility for documenting Lessons Learned and Best Practices, making them accessible across various platforms (Monday, SharePoint, KB, etc.).
Region (Website):
Israel ( N/A)
Requirements:
Bachelor's degree in industrial engineering and management, Information Systems, or a similar field – MUST 1+ years of hands-on experience in a PMO, Process Analyst, System Administrator, or similar cross-functional role.
* Solid understanding of PMO tools including Monday.com (strong must), Smartsheet, or equivalent solutions."
* Deep understanding of Project Management (PMO) , workflows, and methodologies. High analytical skills and proven experience in building operational reports and dashboards. Ability to Drive in a Matrix Environment: Proven ability to influence peers and managers without direct authority, while creating value and buy-in "Big Picture" & Initiative: Ability to work autonomously, proactively identify failures, and lead solutions (Self-Starter mindset). Excellent communication and interpersonal skills with a strong ability to drive initiatives and manage stakeholders across technical and functional teams. Fluency in English (written and spoken) is a MUST for documentation and global communication. Nice to have:
* Experience working with CRM, Project/Task Management, or Knowledge Base platforms (such as Salesforce, JIRA, Confluence, and SharePoint
* Experience in a global high-tech environment. *PLEASE NOTE* SUBMIT YOUR RESUME IN ENGLISH
Bachelor's degree in industrial engineering and management, Information Systems, or a similar field – MUST 1+ years of hands-on experience in a PMO, Process Analyst, System Administrator, or similar cross-functional role.
* Solid understanding of PMO tools including Monday.com (strong must), Smartsheet, or equivalent solutions."
* Deep understanding of Project Management (PMO) , workflows, and methodologies. High analytical skills and proven experience in building operational reports and dashboards. Ability to Drive in a Matrix Environment: Proven ability to influence peers and managers without direct authority, while creating value and buy-in "Big Picture" & Initiative: Ability to work autonomously, proactively identify failures, and lead solutions (Self-Starter mindset). Excellent communication and interpersonal skills with a strong ability to drive initiatives and manage stakeholders across technical and functional teams. Fluency in English (written and spoken) is a MUST for documentation and global communication. Nice to have:
* Experience working with CRM, Project/Task Management, or Knowledge Base platforms (such as Salesforce, JIRA, Confluence, and SharePoint
* Experience in a global high-tech environment. *PLEASE NOTE* SUBMIT YOUR RESUME IN ENGLISH
This position is open to all candidates.
