We are leading in the field of business application and with its unique quote-to-revenue solution helps the hottest names in the industry increase their revenue and manage their growth. Were looking for a highly hands-on PMO to work directly with our CCO and drive cross-functional customer initiatives in a fast-growing SaaS company. This role sits at the center of Customer Success, Product, and Product-ensuring execution, visibility, and accountability.
Key Responsibilities
* Centralize and closely monitor customer risk, escalations, and delivery execution.
* Build and maintain project plans, dashboards, and executive reporting.
* Partner closely with Product to align customer priorities and feedback with roadmap execution.
* Proactively identify gaps, dependencies, and blockers-and drive resolution.
* Lead and drive cross-functional customer initiatives end to end.
* Work with project management tools (such Monday) to maintain an up-to-date view of Gantt charts and action items.
* Roll up your sleeves and execute when needed (this is a hands-on role).
Key Responsibilities
* Centralize and closely monitor customer risk, escalations, and delivery execution.
* Build and maintain project plans, dashboards, and executive reporting.
* Partner closely with Product to align customer priorities and feedback with roadmap execution.
* Proactively identify gaps, dependencies, and blockers-and drive resolution.
* Lead and drive cross-functional customer initiatives end to end.
* Work with project management tools (such Monday) to maintain an up-to-date view of Gantt charts and action items.
* Roll up your sleeves and execute when needed (this is a hands-on role).
Requirements:
* 6+ years in PMO / Program Management in B2B SaaS.
* Proven experience leading complex, cross-functional initiatives.
* Hands-on experience with PMO and execution tools (e.g., Jira, Asana, Monday.com, Smartsheet, Confluence, or similar).
* Execution-first mindset with strong attention to detail and ability to understand broad business context.
* Experience working with Customer Success, Product, and Engineering teams.
* Comfortable operating in a fast-paced startup environment.
* Bachelors degree in Industrial Engineering & Management or other relevant field.
* Exceptional English (both written and verbal).
* 6+ years in PMO / Program Management in B2B SaaS.
* Proven experience leading complex, cross-functional initiatives.
* Hands-on experience with PMO and execution tools (e.g., Jira, Asana, Monday.com, Smartsheet, Confluence, or similar).
* Execution-first mindset with strong attention to detail and ability to understand broad business context.
* Experience working with Customer Success, Product, and Engineering teams.
* Comfortable operating in a fast-paced startup environment.
* Bachelors degree in Industrial Engineering & Management or other relevant field.
* Exceptional English (both written and verbal).
This position is open to all candidates.
