What youll be doing
As a Field Operations Associate, youll be part of our companys frontline operations team, working hands-on in the field to identify and resolve operational and safety-related challenges. Youll help maintain high service standards and represent our company in interactions with couriers, businesses, and municipalities across our active cities.
Day-to-day in this role youll:
Conduct field tours across our companys active operation areas in Israel.
Identify and report operational, safety, and service-related issues in the field.
Monitor courier behavior, delivery standards, and proper use of equipment.
Support operational problem-solving between couriers, merchants, and commercial locations.
Collaborate with municipalities and external partners when needed.
Document cases and insights in Monday.com and follow up until resolution.
Participate in operational escalations, meetings, and team updates.
What we offer
A hands-on role with real impact on safety, service quality, and city operations.
A dynamic mix of fieldwork and office/home-based tasks.
Close collaboration with multiple operational and cross-functional teams.
Professional onboarding, training, and access to our company tools.
our company benefits and compensation according to company policy.
As a Field Operations Associate, youll be part of our companys frontline operations team, working hands-on in the field to identify and resolve operational and safety-related challenges. Youll help maintain high service standards and represent our company in interactions with couriers, businesses, and municipalities across our active cities.
Day-to-day in this role youll:
Conduct field tours across our companys active operation areas in Israel.
Identify and report operational, safety, and service-related issues in the field.
Monitor courier behavior, delivery standards, and proper use of equipment.
Support operational problem-solving between couriers, merchants, and commercial locations.
Collaborate with municipalities and external partners when needed.
Document cases and insights in Monday.com and follow up until resolution.
Participate in operational escalations, meetings, and team updates.
What we offer
A hands-on role with real impact on safety, service quality, and city operations.
A dynamic mix of fieldwork and office/home-based tasks.
Close collaboration with multiple operational and cross-functional teams.
Professional onboarding, training, and access to our company tools.
our company benefits and compensation according to company policy.
Requirements:
Strong understanding of operational environments and ability to make independent decisions in the field.
High interpersonal communication skills and confidence in face-to-face interactions.
Strong sense of ownership, responsibility, and attention to detail.
Ability to work independently in a dynamic and sometimes unpredictable environment.
Previous experience in field or operational roles – an advantage.
Good English communication skills.
Availability for at least 4 part-time shifts per week (no weekends), including at least 2 morning shifts.
Motorcycle license (A1) – an advantage.
Strong understanding of operational environments and ability to make independent decisions in the field.
High interpersonal communication skills and confidence in face-to-face interactions.
Strong sense of ownership, responsibility, and attention to detail.
Ability to work independently in a dynamic and sometimes unpredictable environment.
Previous experience in field or operational roles – an advantage.
Good English communication skills.
Availability for at least 4 part-time shifts per week (no weekends), including at least 2 morning shifts.
Motorcycle license (A1) – an advantage.
This position is open to all candidates.
