Required Production Services
Description
As part of the Production Services team, you will work closely with cross-functional teams to investigate and resolve production issues, perform data analysis using SQL, support call centers with technical inquiries, and help ensure smooth operations in a dynamic, fast-paced environment.
Responsibilities
Support and maintain production environments, ensuring system stability and smooth operations
Investigate and troubleshoot production issues, including deep-dive analysis and data investigation using SQL (Redshift, MongoDB)
Collaborate with Product, R&D, QA, Support, and business teams on cross-functional tasks
Implement and update production configurations, including campaigns, promotions, and system changes
Assist call centers with technical support inquiries.
Description
As part of the Production Services team, you will work closely with cross-functional teams to investigate and resolve production issues, perform data analysis using SQL, support call centers with technical inquiries, and help ensure smooth operations in a dynamic, fast-paced environment.
Responsibilities
Support and maintain production environments, ensuring system stability and smooth operations
Investigate and troubleshoot production issues, including deep-dive analysis and data investigation using SQL (Redshift, MongoDB)
Collaborate with Product, R&D, QA, Support, and business teams on cross-functional tasks
Implement and update production configurations, including campaigns, promotions, and system changes
Assist call centers with technical support inquiries.
Requirements:
B.Sc. in Industrial Engineering, Information Systems, Computer Science, or a related field from a recognized higher education institution – Required.
Experience in SQL server – creating complex queries – Must.
Good understanding of logs services – Must (Familiarity with Coralogix -Advantage)
Experience in C# .NET Framework\Core or Python – Big Advantage.
Highly motivated and passionate about learning new technologies and methodologies.
Assertive, team player, and self-managed.
Fluent in Hebrew and English.
Advantages
Knowledge in working with MongoDB – Advantage.
Background experience as technical support tier 2\3 – Advantage.
B.Sc. in Industrial Engineering, Information Systems, Computer Science, or a related field from a recognized higher education institution – Required.
Experience in SQL server – creating complex queries – Must.
Good understanding of logs services – Must (Familiarity with Coralogix -Advantage)
Experience in C# .NET Framework\Core or Python – Big Advantage.
Highly motivated and passionate about learning new technologies and methodologies.
Assertive, team player, and self-managed.
Fluent in Hebrew and English.
Advantages
Knowledge in working with MongoDB – Advantage.
Background experience as technical support tier 2\3 – Advantage.
This position is open to all candidates.
