We are seeking a detail-oriented and technically curious Customer Success Intern to support our Customer Success Operations team.
Hours: 8-10 hours per week
In this role, you will become an expert in the platform and work closely with the Head of Customer Success to support enterprise-level clients with technical setup, implementation, and ongoing optimization.
This is a hands-on opportunity to gain experience at the intersection of customer success, AI tools, and product development.
Key Responsibilities:
Build and customize templates within the platform for enterprise customers
Set up and refine brand voice configurations
Create and manage A/B testing templates to support customer campaigns
Collaborate with Customer Success, Product, and R&D teams on technical operations
Identify, document, and clearly communicate platform bugs and issues
Provide feedback and suggestions to improve product functionality based on user experience
What Youll Gain:
Hands-on experience working with an AI-powered platform in a real-world environment
Exposure to Enterprise Customer Success Operations
Opportunity to contribute to product improvements and innovation.
Hours: 8-10 hours per week
In this role, you will become an expert in the platform and work closely with the Head of Customer Success to support enterprise-level clients with technical setup, implementation, and ongoing optimization.
This is a hands-on opportunity to gain experience at the intersection of customer success, AI tools, and product development.
Key Responsibilities:
Build and customize templates within the platform for enterprise customers
Set up and refine brand voice configurations
Create and manage A/B testing templates to support customer campaigns
Collaborate with Customer Success, Product, and R&D teams on technical operations
Identify, document, and clearly communicate platform bugs and issues
Provide feedback and suggestions to improve product functionality based on user experience
What Youll Gain:
Hands-on experience working with an AI-powered platform in a real-world environment
Exposure to Enterprise Customer Success Operations
Opportunity to contribute to product improvements and innovation.
Requirements:
Native English speaker with strong written and verbal communication skills
(Schooled in an English speaking country)
Technically savvy, with an interest in AI tools and platforms
Strong attention to detail and problem-solving skills
Comfortable working cross-functionally with both technical and non-technical teams
Interest in Marketing is a plus.
Native English speaker with strong written and verbal communication skills
(Schooled in an English speaking country)
Technically savvy, with an interest in AI tools and platforms
Strong attention to detail and problem-solving skills
Comfortable working cross-functionally with both technical and non-technical teams
Interest in Marketing is a plus.
This position is open to all candidates.
