Solution Engineers spend approximately 50% of their time helping customers with their most complex problems and 50% of their time doing development related work. This individual should have proven grasp of datacenter and networking technologies, to provide comprehensive solutions for complex installations, maintenance, or operations for a broad scope of leading-edge networking products.
What you'll be doing:
Develop features and tools as part of solution engineering efforts to support all Enterprise Service offerings including, but not limited to Networking/switching products.
Work with our Enterprise customers and internal users to improve the availability, reliability, and overall experience of working with our Networking products.
Take ownership and drive customer issues with Ethernet or InfiniBand switch network deployments from inception to resolution.
Bring independent analysis, communication, and problem-solving to customer experience.
Collaborate with engineering to document, recreate and solve issues.
What we need to see:
BSc in Computer Science, Electrical Engineering, Computer Engineering, or related field (or equivalent experience).
5+ years system software development and troubleshooting experience, ideally with some customer facing.
Experience developing with Python, C and C++ in kernel and/or application space and/or embedded software.
Very good familiarity with Linux (tools, utilities, kernel functionality). Hands-on experience with containers and virtualization technologies.
Proven ability to deeply analyze IPv4, IPv6, Layer 2 switching, TCP/IP and routing networking protocols (ARP, STP, LACP, MLAG, IGMP, PIM, BGP, OSPF).
Intellectual curiosity, positive attitude, flexibility, analytical ability, self-motivation, and team-oriented.
Ways to stand out from the crowd:
Experience in solving problems in large-scale network environments with overlay technologies (BGP, OSPF, VXLAN, EVPN).
Configuration and operational expertise with network switch/router platforms (i.e. IOS, JunOS, EOS).
Experience with SRv6 technology, HPC, low-latency systems and performance tuning.
Contributions to networking related open-source projects such as Free Range Routing (FRR) and/or Bird.
Experience with AI coding tools, AI agents, etc.
