Looking for an IT system administrator to provide technical IT support to the company's employees.
Full-time on site
Sunday to Thursday
in Tel Aviv-Yafo
Job Responsibilities:
Provide IT Technical Support and infrastructure to employees company (software, hardware, security, network, etc)
Troubleshoot, investigate, and solve complex IT issues related to:
-Computers/servers software Hardware ( system configuration, software management, maintenance, and upgrades)
-Operating systems (Windows, Windows Servers)
-Network infrastructures (LAN, WAN, VPN)
-Company IT systems and business applications
-IT Security Events.
Manage IT Support tickets queue according to the companys SLA and KPIs to provide quick, efficient, and professional support.
A minimum of 4 years experience in IT support in a Windows environment
MCSA / MCSE /MCITP certification
Experience managing IT Support tickets as per SLA and KPIs
Very high troubleshooting and maintenance level in a domain environment (AD,DNS, DHCP,GPO, network,security, etc)
Experience with Fortinet equipment management (FW,SW,AP,VPN)
Capable of managing multiple tasks under pressure and meeting deadlines
Independent, self-motivated, detailed-oriented, highly organized, and willing to learn
Advantage:
Proven capabilities with Google Workspace Management – Advantage
Familiarity with AZURE cloud environment – Advantage (cloud technologies)
Familiarity with information security systems, Bitdefender in particular Advantage
