לוח אפשרויות קריירה - הדרך החכמה להייטק

The opportunity
We are looking for a dynamic leader to join us as the Associate Director of Process Compliance & Systems, specializing in US Pharmaceutical contract operations. In this pivotal role, you will lead a newly established and growing team, reporting to Director, Revenue Optimization & Process Compliance and supporting a broader Revenue Optimization & Contract Compliance (ROCC) organization which handles contract operations (rebates, chargebacks, membership, etc.), government pricing, dispute resolution, and product return management. Your mission will be to enhance ROCC compliance and operational efficiency by centralizing all cross-functional contracting responsibilities, related to systems, data, and business process optimization support within a Center of Excellence (CoE). Your team will focus on stewardship of the master data required for contract operations, business ownership of the revenue management system (Model N Flex), business process optimization, operational metrics, compliance audits & controls, continuous improvement, and cross-functional special projects.
How you’ll spend your day
Key Responsibilities:
•    System Liaison: Serve as the business owner of the revenue management system (Model N Flex) used for contract administration activities (rebates, chargebacks, membership, etc.). Collaborate with IT and internal contracting teams to address system deficiencies, optimize business processes, and maintain the system roadmap. Lead project management efforts for system enhancements and upgrades.
•    Project Management: Lead cross-functional teams in optimization projects and / or system / solution implementation efforts 
•    Data Stewardship: Oversee master data (customer, product, sales, etc.) used for contract adjudication. Ensure data contracting needs (attributes, maintenance approach, refresh frequency, accuracy, etc.) are met across all contracted customer segments.
•    SOX Compliance: Act as the SOX liaison, working with the internal SOX team to ensure compliance with SOX controls across all ROCC business processes. Coordinate SOX audits and ensure operational compliance with audit findings.
•    Metrics: Develop and track department metrics, publishing quarterly dashboards. Ensure consistent capturing of operational effectiveness KPIs across all ROCC business functions.
•    Continuous Improvement: Seek opportunities for improvement in contract adjudication processes, leveraging analytics and automation to drive efficiencies and reduce revenue leakage. Promote a continuous improvement mindset across the organization.
•    Policies and Procedures: Oversee policies and procedures (SOPs and work instructions) across all ROCC functions to ensure a consistent approach and process compliance.
•    Special Projects: Lead cross-functional special projects focused on optimizing contract operations, minimizing revenue leakage, and ensuring compliant operations. Utilizing Gen AI technology to automate contract operations. Is an example of the special project.
•    Stakeholder Collaboration: Collaborate closely with key stakeholders, including finance, legal, account teams, contract development, brand pricing & marketing, and others.
•    Vendor Management: Manage vendor relationships, including working with vendors such as Model N, IQVIA, MMIT and others.