We are looking for a data & AI-Driven Digital Analyst! Join our innovative digital team in a key role that blends data analysis, automation, and AI integration. As a Digital Analyst, youll be responsible for improving app performance and User Experience by leveraging log analytics tools, writing automation scripts, and embedding cutting-edge LLM (Large Language Model) capabilities into internal processes.
Responsibilities:
* Analyze user traffic and behavior patterns across the bank's mobile application using Splunk and advanced log analytics.
* Develop advanced SPL queries and interactive dashboards for Real-Time service and product monitoring.
* Write and maintain Python -based automation scripts for data analysis and insight generation.
* Build internal AI-driven tools using APIs of leading LLM platforms (e.g., OpenAI, Anthropic, Mistral) to support operational processes such as log investigation, anomaly detection, and incident documentation.
* Incorporate AI capabilities into UX analysis to identify trends, anomalies, and user pain points.
* Improve incident response time by building predictive and Real-Time analytical tools that assist decision-making.
Responsibilities:
* Analyze user traffic and behavior patterns across the bank's mobile application using Splunk and advanced log analytics.
* Develop advanced SPL queries and interactive dashboards for Real-Time service and product monitoring.
* Write and maintain Python -based automation scripts for data analysis and insight generation.
* Build internal AI-driven tools using APIs of leading LLM platforms (e.g., OpenAI, Anthropic, Mistral) to support operational processes such as log investigation, anomaly detection, and incident documentation.
* Incorporate AI capabilities into UX analysis to identify trends, anomalies, and user pain points.
* Improve incident response time by building predictive and Real-Time analytical tools that assist decision-making.
Requirements:
Must have:
* Proven experience as a Senior data Analyst with deep understanding of business processes, ability to build and manage databases, and present insights through visual dashboards Mandatory 23 years of hands-on experience with Splunk, including complex SPL queries, custom dashboards, reports, and Real-Time alerts Mandatory
2-3 years of experience with Python for automation and data processing Mandatory
* Practical experience working with LLM APIs (e.g., OpenAI GPT, Anthropic, Mistral) to build internal tools and decision-support automations Mandatory
* Experience analyzing production traffic and logs from mobile/web applications Mandatory
Nice to have:
* Experience developing AI-based solutions within a tech organization Advantage.
Must have:
* Proven experience as a Senior data Analyst with deep understanding of business processes, ability to build and manage databases, and present insights through visual dashboards Mandatory 23 years of hands-on experience with Splunk, including complex SPL queries, custom dashboards, reports, and Real-Time alerts Mandatory
2-3 years of experience with Python for automation and data processing Mandatory
* Practical experience working with LLM APIs (e.g., OpenAI GPT, Anthropic, Mistral) to build internal tools and decision-support automations Mandatory
* Experience analyzing production traffic and logs from mobile/web applications Mandatory
Nice to have:
* Experience developing AI-based solutions within a tech organization Advantage.
This position is open to all candidates.
