The Director of Product Operations will be responsible for leading the Product Operations function at our company. This role will drive the operational excellence of the Product organization, ensuring scalable processes, clear communication, cross-functional alignment, and the smooth execution of our companys ambitious product roadmap.
You will work closely with Product Management, R&D, Commercial, Compliance, Customer Success, Marketing, and Finance to create a best-in-class Product Operations function that accelerates our companys innovation and go-to-market impact.
Responsibilities
Product Execution Infrastructure:
Establish and optimize product planning, prioritization, and execution processes (road mapping, backlog management, etc.).
Own the Product Management operating rhythm (e.g., quarterly planning, portfolio reviews, exec updates).
Implement a Standardized Product Lifecycle Framework
Drive consistency in how products move from concept to GA to enable better cross-functional planning and faster time to market.
Mapp required deliverables and embed gates and checklists
Training product and GTM teams to adopt the framework
Cross-Functional Alignment:
Facilitate coordination between Product, R&D, Commercial, and Customer teams to ensure successful product launches and iterations.
Define and drive workflows for product feedback intake, triage, and incorporation into planning.
Tools & Systems Management:
Implement and manage product operations tools (for product planning and execution, Salesforce for customer context, etc.)
Drive continuous improvement in tooling to support a growing portfolio of solutions.
Strategic Initiatives:
Lead special projects that improve operational efficiency, such as OKRs implementation, create a unified product metrics dashboard, etc.
Act as a strategic thought partner to the Chief Product Officer (CPO) and Product leadership team.
You will work closely with Product Management, R&D, Commercial, Compliance, Customer Success, Marketing, and Finance to create a best-in-class Product Operations function that accelerates our companys innovation and go-to-market impact.
Responsibilities
Product Execution Infrastructure:
Establish and optimize product planning, prioritization, and execution processes (road mapping, backlog management, etc.).
Own the Product Management operating rhythm (e.g., quarterly planning, portfolio reviews, exec updates).
Implement a Standardized Product Lifecycle Framework
Drive consistency in how products move from concept to GA to enable better cross-functional planning and faster time to market.
Mapp required deliverables and embed gates and checklists
Training product and GTM teams to adopt the framework
Cross-Functional Alignment:
Facilitate coordination between Product, R&D, Commercial, and Customer teams to ensure successful product launches and iterations.
Define and drive workflows for product feedback intake, triage, and incorporation into planning.
Tools & Systems Management:
Implement and manage product operations tools (for product planning and execution, Salesforce for customer context, etc.)
Drive continuous improvement in tooling to support a growing portfolio of solutions.
Strategic Initiatives:
Lead special projects that improve operational efficiency, such as OKRs implementation, create a unified product metrics dashboard, etc.
Act as a strategic thought partner to the Chief Product Officer (CPO) and Product leadership team.
Requirements:
Must-Have:
5+ years of experience in Product Operations, Program Management, or Business Operations roles within fast-paced SaaS or healthcare technology companies.
3+ years in a leadership role managing teams or complex cross-functional programs.
Strong technical literacy: comfortable collaborating with Engineering on complex, AI-driven SaaS products.
Proven experience operationalizing processes across distributed teams.
Highly organized with exceptional communication and stakeholder management skills.
Analytical mindset: data-driven approach to identifying gaps, measuring performance, and optimizing operations.
Nice-to-Have:
Previous experience in a startup-to-scaleup environment.
Familiarity with AI/ML technologies, regulatory pathways (FDA, CE), and the healthcare industry.
Personal Attributes:
Proactive, hands-on, and solutions-oriented.
Comfortable navigating ambiguity and leading through change.
Deep sense of ownership and accountability.
Passion for improving healthcare outcomes through technology innovation.
Must-Have:
5+ years of experience in Product Operations, Program Management, or Business Operations roles within fast-paced SaaS or healthcare technology companies.
3+ years in a leadership role managing teams or complex cross-functional programs.
Strong technical literacy: comfortable collaborating with Engineering on complex, AI-driven SaaS products.
Proven experience operationalizing processes across distributed teams.
Highly organized with exceptional communication and stakeholder management skills.
Analytical mindset: data-driven approach to identifying gaps, measuring performance, and optimizing operations.
Nice-to-Have:
Previous experience in a startup-to-scaleup environment.
Familiarity with AI/ML technologies, regulatory pathways (FDA, CE), and the healthcare industry.
Personal Attributes:
Proactive, hands-on, and solutions-oriented.
Comfortable navigating ambiguity and leading through change.
Deep sense of ownership and accountability.
Passion for improving healthcare outcomes through technology innovation.
This position is open to all candidates.
