We are seeking a highly skilled and motivated Implementation Engineer to join our team.
As an Implementation Engineer under the Professional Services group, you will play a crucial role in ensuring successful and smooth implementations of our cyber-security solution for our clients. You will design the technical solution end to end and implement it. You will be a key contributor in delivering outstanding customer experiences and driving customer satisfaction.
Responsibilities:
Design the technical solution end to end based on clients requirements
Implement data mapping and transformation processes
Implement customizations on top of our customization layer using Python
Join some client calls to better understand the technical needs and to demonstrate some the capabilities which were implemented throughout the implementation process
Collaborate with internal cross functional stakeholders (sales, product, engineering, project management) to ensure successful implementations and resolve any technical issues throughout the process
Conduct product training and knowledge transfer sessions for internal stakeholders, enabling them to effectively utilize
Act as a liaison between customers and the product development team, providing feedback and insights to enhance product functionality and usability.
Document implementation processes, configurations, and troubleshooting guides to ensure consistency and enable knowledge sharing.
As an Implementation Engineer under the Professional Services group, you will play a crucial role in ensuring successful and smooth implementations of our cyber-security solution for our clients. You will design the technical solution end to end and implement it. You will be a key contributor in delivering outstanding customer experiences and driving customer satisfaction.
Responsibilities:
Design the technical solution end to end based on clients requirements
Implement data mapping and transformation processes
Implement customizations on top of our customization layer using Python
Join some client calls to better understand the technical needs and to demonstrate some the capabilities which were implemented throughout the implementation process
Collaborate with internal cross functional stakeholders (sales, product, engineering, project management) to ensure successful implementations and resolve any technical issues throughout the process
Conduct product training and knowledge transfer sessions for internal stakeholders, enabling them to effectively utilize
Act as a liaison between customers and the product development team, providing feedback and insights to enhance product functionality and usability.
Document implementation processes, configurations, and troubleshooting guides to ensure consistency and enable knowledge sharing.
Requirements:
2+ years of practical experience in a related field
Strong analytical and troubleshooting skills with a creative approach to problem solving
Programming experience in one of the following languages: Python/JS
Experience in data modeling methodologies and advanced SQL knowledge
Self-learner, independent, highly motivated and a team player.
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and customers
Fluent English – verbal and written
Customer-focused mindset with a dedication to delivering exceptional service.
Enjoy a fast-paced startup environment
Familiarity with cybersecurity products (SIEM, vulnerability assessment tools, etc.), concepts , industry standards – Advantage
Bachelor's degree in Information Technology/ Industrial Engineering/ Computer Science or other relevant field – Advantage.
2+ years of practical experience in a related field
Strong analytical and troubleshooting skills with a creative approach to problem solving
Programming experience in one of the following languages: Python/JS
Experience in data modeling methodologies and advanced SQL knowledge
Self-learner, independent, highly motivated and a team player.
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and customers
Fluent English – verbal and written
Customer-focused mindset with a dedication to delivering exceptional service.
Enjoy a fast-paced startup environment
Familiarity with cybersecurity products (SIEM, vulnerability assessment tools, etc.), concepts , industry standards – Advantage
Bachelor's degree in Information Technology/ Industrial Engineering/ Computer Science or other relevant field – Advantage.
This position is open to all candidates.
