Justt.ai is transforming chargeback dispute resolution with automation and AI. We've replaced a broken, manual process with technology that helps businesses recover lost revenue effortlessly. Our product leads the market, our Sales and Customer Success teams are scaling rapidly, and our strategic partnerships are driving serious growth. Now we're looking for an experienced Solution Engineer to own the technical side of our partner relationships. The Opportunity We're seeking a strategic Partnerships Solutions Engineer to join our growing team. This role covers the full solution engineering lifecycle – from pre-sales design and co-creating complex partner solutions to hands-on technical implementation and project leadership. You'll be central to that mission – owning critical engagements and ensuring every interaction reflects our commitment to precision, professionalism, and real business impact. If you're ready to make a significant impact at a scaling B2B Fintech and thrive in high-ownership environments, let's talk. What You'll Do: Pre-Sales & Solution Design
* Partner with our VP of Partnerships to understand technical requirements and provide expert guidance throughout the sales cycle
* Lead product demonstrations and technical workshops that showcase how Justt solves real partner challenges
* Design and present tailored solutions that address specific partner objectives and use cases Implementation & Onboarding
* Own the technical implementation of Justt's platform for new partners and enterprise clients
* Ensure smooth integrations with existing systems and infrastructure
* Deliver training and ongoing support to help partners maximize the value of our solutions
* Troubleshoot and resolve technical challenges during onboarding and beyond Cross-Functional Leadership
* Collaborate with Product, Engineering, Operations, and Customer Support to deliver exceptional partner experiences
* Create technical documentation, integration guides, and enablement materials
* Develop scopes of work and manage their execution from kickoff to completion
* Partner with our VP of Partnerships to understand technical requirements and provide expert guidance throughout the sales cycle
* Lead product demonstrations and technical workshops that showcase how Justt solves real partner challenges
* Design and present tailored solutions that address specific partner objectives and use cases Implementation & Onboarding
* Own the technical implementation of Justt's platform for new partners and enterprise clients
* Ensure smooth integrations with existing systems and infrastructure
* Deliver training and ongoing support to help partners maximize the value of our solutions
* Troubleshoot and resolve technical challenges during onboarding and beyond Cross-Functional Leadership
* Collaborate with Product, Engineering, Operations, and Customer Support to deliver exceptional partner experiences
* Create technical documentation, integration guides, and enablement materials
* Develop scopes of work and manage their execution from kickoff to completion
Requirements:
Proven experience – 5+ years in B2B enterprise solution engineering, pre-sales, or technical implementation, with a track record of driving successful client outcomes Technical expertise – Strong understanding of AI-powered solutions, payment processing systems, and their applications in fraud prevention, chargeback management, and dispute resolution Integration capabilities – Hands-on experience with APIs, data mapping, and system integrations Industry knowledge – Domain expertise in Fintech, Payments, or Fraud prevention Language proficiency – Native English speaker; additional languages are an advantage Strategic problem-solving – Ability to analyze complex client challenges and develop effective, scalable solutions Communication – Skilled at presenting technical concepts clearly to both technical and business stakeholders at all levels Adaptability – Comfortable managing multiple projects simultaneously in a fast-paced, evolving environment Collaborative mindset – Strong team player who values transparency, direct communication, and building trusted client relationships
Proven experience – 5+ years in B2B enterprise solution engineering, pre-sales, or technical implementation, with a track record of driving successful client outcomes Technical expertise – Strong understanding of AI-powered solutions, payment processing systems, and their applications in fraud prevention, chargeback management, and dispute resolution Integration capabilities – Hands-on experience with APIs, data mapping, and system integrations Industry knowledge – Domain expertise in Fintech, Payments, or Fraud prevention Language proficiency – Native English speaker; additional languages are an advantage Strategic problem-solving – Ability to analyze complex client challenges and develop effective, scalable solutions Communication – Skilled at presenting technical concepts clearly to both technical and business stakeholders at all levels Adaptability – Comfortable managing multiple projects simultaneously in a fast-paced, evolving environment Collaborative mindset – Strong team player who values transparency, direct communication, and building trusted client relationships
This position is open to all candidates.
