Manage and support customers throughout all post-sale processes, from order receipt to full delivery.
– Monitor and control performance against schedule, quality, resources, and budget targets, including risk management and regular KPI-based reporting to management.
– Lead cross-functional teams (Production, Procurement, Quality, Engineering, etc.) in a matrix structure to meet customer commitments.
– Provide Real-Time problem solving and present solutions to customers in a professional and effective manner.
– Generate status reports territory by region and customers.
– Coordinate between departments and ensure adherence to defined metrics (with emphasis on OTD, Yield, customer complaints, and more).
– Back-office capabilities – assistance with organizing and preparing data for submission of long term agreements.
– Pricing – working on cost/pricing profit optimization
– Monitor and control performance against schedule, quality, resources, and budget targets, including risk management and regular KPI-based reporting to management.
– Lead cross-functional teams (Production, Procurement, Quality, Engineering, etc.) in a matrix structure to meet customer commitments.
– Provide Real-Time problem solving and present solutions to customers in a professional and effective manner.
– Generate status reports territory by region and customers.
– Coordinate between departments and ensure adherence to defined metrics (with emphasis on OTD, Yield, customer complaints, and more).
– Back-office capabilities – assistance with organizing and preparing data for submission of long term agreements.
– Pricing – working on cost/pricing profit optimization
Requirements:
:
Bachelor's degree in Industrial Engineering, Business, or a related field
:
Bachelor's degree in Industrial Engineering, Business, or a related field
– 5 years of experience in project/program management – strong advantage
– Background in electronic components/systems/Semiconductors
– Hands-on experience in customer-facing roles, including support and service – mandatory
– Strong communication, analytical, and organizational skills
– Fluent English at a native level – mandatory 1-2years of experience in project/program management
This position is open to all candidates.
