Responsibilities
Own how Hello we communicates its product vision, company narrative, and category leadership across every audience and customer touchpoint.
Serve as the strategic translator between Product & Technology and the rest of the organization, ensuring complex innovation is communicated through customer value and business outcomes-not technical capabilities alone.
Own the company and product narrative-from strategic positioning and category definition to product launches-ensuring the story evolves alongside the company, the product, and the market.
Partner deeply with Product, Engineering, Clinical, Data Science, and executive leadership to understand not only what is being built, but why it matters, who it serves, and how it should be communicated.
Shape Hello our category narrative by developing differentiated positioning, clear points of view, and messaging that influences how the market understands cardiac AI prevention.
Translate product innovation into audience-specific narratives for executives, enterprise buyers, health plans, employers, clinicians, members, analysts, partners, employees, and the board.
Influence positioning, messaging, ICP, and go-to-market strategy through customer insights, market research, competitive intelligence, and close partnership with Product leadership.
Build communication and storytelling standards that enable Product Managers, technical teams, and cross-functional partners to communicate clearly and consistently across every audience.
Partner with executive leadership on company-level communications, including board presentations, executive messaging, thought leadership, analyst relations, industry events, and strategic announcements.
8+ years of experience shaping how B2B technology companies communicate complex products, company strategy, or category leadership through Product Communications, Product Marketing, Brand Narrative, Strategic Communications, Product Strategy, or Storytelling.
Exceptional business storyteller with outstanding writing and communication skills. You naturally start with customer problems, business outcomes, and audience needs before discussing product features or technical capabilities.
Demonstrated ability to adapt the same product narrative for different audiences-including executives, enterprise buyers, clinicians, partners, members, analysts, employees, and technical stakeholders.
Proven track record of translating complex products into narratives that drove measurable commercial outcomes such as adoption, pipeline, revenue, retention, category awareness, or market perception.
Experience shaping strategic positioning, messaging, ICP definition, or market direction through customer and market insights-not only executing product launches after decisions have been made.
Experience partnering directly with executive leadership to shape company narrative, strategic positioning, and market perception.
Strong editorial judgment and the ability to simplify complexity without losing credibility.
Experience building repeatable communication systems, messaging frameworks, storytelling standards, and organizational habits adopted across multiple teams.
Data-driven and customer-obsessed. You combine research, customer empathy, market insight, and business judgment to shape strategy, influence decisions, and measure impact.
Comfortable operating in a fast-moving Product organization where the story evolves alongside the product.
Relentless curiosity about technology, science, customers, and the business problems they are trying to solve.
