כאן תמצאו את ג׳וב החלומות שלכם

We are looking for a Help Desk Team lead with strong leadership skills and an administrative mindset to join our IT team.

If you're passionate about technology, enjoy solving complex technical issues, and love leading people while improving processes – we'd love to meet you!
What You’ll Be Doing?
Lead and provide professional guidance to the Help Desk team.
Plan, prioritize, and monitor the team's daily tasks and workload.
Take a hands-on role in troubleshooting complex hardware, software, network, and end-user issues.
Initiate, improve, and implement IT support processes to enhance service quality and operational efficiency.
Work closely with internal business units to provide tailored technical support.
Mentor, coach, and develop Help Desk team members.
Monitor, measure, and ensure compliance with SLA (Service Level Agreement) targets and support KPIs.