In this role, you will work closely with customers and internal teams to manage end-to-end revenue and billing operations, including billing, revenue recognition, collections, COGS processes, and financial data accuracy within NetSuite – while continuously driving process improvements and operational efficiency across the organization.
As part of your role, you will:
Manage ongoing communication with global customers regarding billing, collections, invoices, revenue-related matters, and operational follow-ups.
Take ownership of billing and revenue operational processes in NetSuite, ensuring accuracy and efficiency across the entire customer lifecycle.
Work closely with Sales, Operations, Customer Success, and Finance teams to support customer onboarding, contract flows, pricing updates, and operational implementations.
Support revenue recognition processes for SaaS and hardware activities, including data validations and reconciliations.
Assist in managing COGS-related operational processes and ensure financial-operational alignment across systems.
Monitor customer balances, follow up on open invoices, and help drive collection processes proactively.
Identify process gaps and continuously push improvements, automation initiatives, and operational efficiencies.
Analyze large datasets and transform operational information into clear financial insights.
CPA with Big 4 experience.
1-3 years of experience in accounting, revenue, billing, or assistant controller roles within a global tech company.
Strong understanding of revenue processes, billing cycles, collections, and financial controls.
Experience working with revenue recognition principles under US GAAP / ASC 606.
High proficiency in NetSuite and advanced Excel skills.
Strong business and operational orientation with the ability to work closely with customers and cross-functional teams.
Proactive, hands-on, and service-oriented personality with strong ownership, excellent communication skills, and the ability to drive processes forward independently.
Fluent English- written and verbal.
