Join a team of senior engineers operating in a large-scale, multi-cloud production environment supporting tens of thousands of enterprise customers worldwide. This is not a typical SRE role – youll work at the core of a complex, high-impact system alongside experienced DevOps professionals in a fast-paced, cybersecurity-focused organization.
Your Impact:
Own and operate large-scale, global production environments across multiple cloud providers (GCP, AWS, Azure)
Actively monitor, investigate, and resolve incidents triggered by automated alerting systems (PagerDuty / Incident Response)
Drive end-to-end troubleshooting across complex, distributed systems with high context switching
Design, deploy, and improve monitoring and observability systems (e.g., Prometheus, Grafana) – not just react to alerts
Collaborate closely with internal teams (CX, CS, Engineering) to ensure system reliability and performance
Work hands-on with modern DevOps and infrastructure tools including Kubernetes, Terraform, CI/CD pipelines, and GitOps workflows
Develop and maintain automation and tooling (primarily in Python)
Gain deep understanding of system architecture and interconnected services
Contribute to a culture of operational excellence in a high-scale, high-availability environment
On call responsibilities:
Daytime hours (12:00-20:00)
Occasional weekends and holidays (rotation-based).
Your Impact:
Own and operate large-scale, global production environments across multiple cloud providers (GCP, AWS, Azure)
Actively monitor, investigate, and resolve incidents triggered by automated alerting systems (PagerDuty / Incident Response)
Drive end-to-end troubleshooting across complex, distributed systems with high context switching
Design, deploy, and improve monitoring and observability systems (e.g., Prometheus, Grafana) – not just react to alerts
Collaborate closely with internal teams (CX, CS, Engineering) to ensure system reliability and performance
Work hands-on with modern DevOps and infrastructure tools including Kubernetes, Terraform, CI/CD pipelines, and GitOps workflows
Develop and maintain automation and tooling (primarily in Python)
Gain deep understanding of system architecture and interconnected services
Contribute to a culture of operational excellence in a high-scale, high-availability environment
On call responsibilities:
Daytime hours (12:00-20:00)
Occasional weekends and holidays (rotation-based).
Requirements:
Your experience:
5+ years of experience in SRE roles in production environments at scale
Strong hands-on experience with Kubernetes and Terraform
Strong hands-on experience with at least one major cloud platform (GCP or AWS required)
Experience building and configuring monitoring systems (e.g., Prometheus, Grafana)
Familiarity with CI/CD and GitOps tools (GitLab CI, GitHub Actions, Jenkins, Flux)
Proficiency in Python for scripting and automation
Strong troubleshooting and problem-solving skills with a passion for incident handling
Ability to work in fast-paced environments with high context switching
Highly responsive, proactive, and ownership-driven
Strong collaboration and communication skills
Curious mindset and eagerness to learn.
Your experience:
5+ years of experience in SRE roles in production environments at scale
Strong hands-on experience with Kubernetes and Terraform
Strong hands-on experience with at least one major cloud platform (GCP or AWS required)
Experience building and configuring monitoring systems (e.g., Prometheus, Grafana)
Familiarity with CI/CD and GitOps tools (GitLab CI, GitHub Actions, Jenkins, Flux)
Proficiency in Python for scripting and automation
Strong troubleshooting and problem-solving skills with a passion for incident handling
Ability to work in fast-paced environments with high context switching
Highly responsive, proactive, and ownership-driven
Strong collaboration and communication skills
Curious mindset and eagerness to learn.
This position is open to all candidates.
