Our team is deeply technical and engineering-driven. In addition to customer-facing activities, Customer Engineers actively develop software, tools, demonstrations, proof-of-concepts, and reference solutions that help customers successfully evaluate, integrate, validate, and deploy V2X technology.
The role combines customer interaction, system engineering, software development, troubleshooting, and innovation, allowing engineers to influence both customer success and product evolution.
Key Responsibilities
Customer Technical Leadership
Act as the primary technical interface between customers and our engineering teams.
Support customers throughout the product lifecycle, from evaluation and design through validation and production.
Lead technical discussions, design reviews, architecture assessments, and integration activities.
Understand customer applications, requirements, and deployment scenarios, and provide expert technical guidance.
Support customer field trials, interoperability events, demonstrations, and production programs.
Engineering and Development
Design and develop software tools, and applications that enhance customer adoption of our V2X technologies.
Develop and maintain demo applications, proof-of-concepts, and engineering prototypes used for customer engagements, industry events, and internal validation.
Implement customer-specific adaptations, reference implementations, and integration examples that accelerate development and reduce technical risk.
Create automation solutions for testing, validation, diagnostics, data collection, and performance analysis.
Contribute code, bug fixes, and feature enhancements to internal software projects when required.
Technical Problem Solving
Reproduce, analyze, and resolve complex system-level issues spanning software, hardware, RF, networking, security, and standards compliance.
Drive root-cause investigations in collaboration with engineering teams.
Analyze logs, traces, packet captures, and field-test results.
Develop workarounds, reference solutions, and validation methods for customer issues.
Product and Ecosystem Support
Provide technical training, workshops, and hands-on enablement activities.
Support interoperability testing with ecosystem partners.
Gather customer feedback and communicate requirements and market insights to Product Management and Engineering.
Contribute to technical documentation, application notes, training materials, and best practices.
Required Qualifications
B.Sc. in Electrical Engineering, Computer Engineering, Computer Science, or related field.
Experience in embedded software development and debugging.
Strong programming skills in C/C++, or similar languages.
Experience working with embedded Linux environments.
Strong hands-on troubleshooting skills across hardware and software domains.
Excellent communication and presentation skills.
Preferred Qualifications
Experience with C-V2X, NR-V2X, ITS-G5, DSRC, LTE, 5G, Wi-Fi, or related wireless technologies.
Familiarity with automotive systems and development processes.
Experience with RF testing and wireless performance analysis.
Knowledge of cybersecurity, PKI, and secure communications.
Experience as a Customer Engineer, Application Engineer, FAE, System Engineer, or Technical Lead.
