As an IT Specialist , youll gain valuable hands-on experience with cutting-edge cloud technologies, working in a dynamic, fast-paced environment. Youll support global internal users on both Windows and macOS platforms, helping to resolve technical issues efficiently and effectively. Strong communication and organizational skills are key to your success in this role
Key Responsibilities
Provide both remote and on-site technical support
Handle global onboarding and offboarding processes for end users, including in-person support at the Israel office
Manage and support Mac and Windows systems, network devices, and IT hardware
Administer and secure enterprise applications and services
Troubleshoot incidents and coordinate resolutions with vendors and partners
Develop and maintain internal IT documentation, including procedures and training materials
Ensure compliance with internal controls and security policies
Requirements:
5+ years of experience in a technical support role within a medium-sized organization, with a focus on customer service
Proven ability to manage laptops, mobile devices, network equipment, and security tools
Experience administering Google Workspace (G Suite)
Knowledge of network protocols and communication
Proficient in supporting both macOS and Windows environments
Familiarity with SaaS tools such as SmartSheet, DocuSign, and Zoom
5+ years of experience in a technical support role within a medium-sized organization, with a focus on customer service
Proven ability to manage laptops, mobile devices, network equipment, and security tools
Experience administering Google Workspace (G Suite)
Knowledge of network protocols and communication
Proficient in supporting both macOS and Windows environments
Familiarity with SaaS tools such as SmartSheet, DocuSign, and Zoom
This position is open to all candidates.
