We are looking for a Senior Product Manager to lead one of the most critical areas of our platform, customer onboarding and data ingestion. This role focuses on turning a complex, manual process into a scalable, reliable, and increasingly self-serve product experience. You will work at the intersection of security, data, and user experience to drive real impact.
Main Responsibilities:
Own the end-to-end onboarding experience, from initial setup to validated data ingestion
Define and improve product workflows for agent deployment, log collection, and integrations (API, Syslog, cloud)
Design self-serve and guided onboarding experiences to reduce dependency on engineering teams
Enable customers to quickly connect data sources, validate ingestion, and troubleshoot issues independently
Define and track key onboarding metrics (e.g., time to first data, time to full coverage, data quality)
Collaborate closely with MDR analysts, IR teams, Security Engineering, and customers
Translate real-world onboarding challenges into scalable product capabilities
Design and build AI-driven capabilities for onboarding, troubleshooting, and data processing
Main Responsibilities:
Own the end-to-end onboarding experience, from initial setup to validated data ingestion
Define and improve product workflows for agent deployment, log collection, and integrations (API, Syslog, cloud)
Design self-serve and guided onboarding experiences to reduce dependency on engineering teams
Enable customers to quickly connect data sources, validate ingestion, and troubleshoot issues independently
Define and track key onboarding metrics (e.g., time to first data, time to full coverage, data quality)
Collaborate closely with MDR analysts, IR teams, Security Engineering, and customers
Translate real-world onboarding challenges into scalable product capabilities
Design and build AI-driven capabilities for onboarding, troubleshooting, and data processing
Requirements:
5+ years of product management experience in technical SaaS products
Experience building products in security (SIEM/XDR/EDR), data platforms, or observability/logging systems
Strong systems thinking and ability to understand end-to-end data flows (agents, collectors, ingestion, processing)
Deep understanding of integrations (APIs, authentication, log transport, schemas)
Ability to work closely with engineering teams on technical challenges and debugging
Strong product sense for complex workflows and user experience in technical environments
Experience working in fast-paced, ambiguous environments
Advantages:
Experience building onboarding or time-to-value systems
Familiarity with log formats, event schemas, or telemetry pipelines
Experience with distributed systems, endpoint agents, or collectors
Background working with SOC, MDR, or security engineering teams
Hands-on experience with AI tools, LLMs, or automation workflows
5+ years of product management experience in technical SaaS products
Experience building products in security (SIEM/XDR/EDR), data platforms, or observability/logging systems
Strong systems thinking and ability to understand end-to-end data flows (agents, collectors, ingestion, processing)
Deep understanding of integrations (APIs, authentication, log transport, schemas)
Ability to work closely with engineering teams on technical challenges and debugging
Strong product sense for complex workflows and user experience in technical environments
Experience working in fast-paced, ambiguous environments
Advantages:
Experience building onboarding or time-to-value systems
Familiarity with log formats, event schemas, or telemetry pipelines
Experience with distributed systems, endpoint agents, or collectors
Background working with SOC, MDR, or security engineering teams
Hands-on experience with AI tools, LLMs, or automation workflows
This position is open to all candidates.
